Terms of service

Last updated: September 2026

The service

OndalyTV is software that plays media from playlists supplied by the user. It does not include, provide or endorse any content.

Your responsibility

You are responsible for having the right to access the content in the playlists you add and for complying with the laws that apply to you.

Premium

Premium is a subscription or one-time licence tied to your account. Each plan allows 2 Premium streams at the same time and 5 devices linked to the account. With all 5 in use, adding another means unlinking one of them, at most 3 times every 30 days; signing out from the device itself does not count. The account is personal; we may sign out devices or suspend accounts that are shared abusively. You may cancel at any time; access continues until the end of the paid period. Refunds are available within 7 days of each payment if a problem stops you from using Premium and we cannot fix it; how to ask for one is at ondaly.tv/refunds.

Acceptable use

Do not share accounts, reverse engineer the licensing, or use the software to redistribute content.

Liability

The software is provided as is. We are not responsible for the availability or legality of third-party playlists or streams.

Support and contact

For any question or problem, write to support@ondaly.tv. For press and partnerships, press@ondaly.tv. For billing matters, billing@ondaly.tv. We answer in English and Spanish.

Copyright

OndalyTV does not host, broadcast or provide any content: it plays the M3U or Xtream playlist each person sets up, the way a video player opens the files on your computer. If you believe someone is using the software to infringe your rights, write to dmca@ondaly.tv with the work concerned, where it is being distributed, your contact details and a good-faith statement. We review every notice, pass it on where appropriate, and may close the account of anyone breaking these terms.